Unfortunately, Asleo doesn't offer any free returns or exchange. Therefore, customers have to return the item on their own within 7 days of delivery. The returned item needs to be in original condition with all the packaging documents included.

Custom items cannot be returned because we ensure each piece is unique to each customer.

Custom items also include engraved jewelry.

An email with the information to track your order will be provided to you once your order has been confirmed.

Asleo's makes custom fine jewelries that are unique to each customer. If you want to create your own jewelry such an engagement ring , you can talk to our expert who will help you to make your dream come true. Please visit our Contact us page on how to talk with our experts.

Unfortunately all custom jewelries including engraved item cannot be returned.